Car shut off while driving

A car that stalls while driving needs a shop to read the codes — but whether it restarts tells you a lot. Total electrical loss points to the battery; a stall that restarts still deserves a tow.

Get help on the way

Get it towed anyway

Random stalling is a breakdown waiting to happen somewhere worse — a shop needs to read the codes.

  1. 1Don't resume a highway trip.
  2. 2If you must move it, keep to slow streets.
  3. 3Request a tow to your shop.
Get help on the way

Get a tow to a shop

If it cranks or clicks but won't run, it needs a shop.

  1. 1Turn your hazards on.
  2. 2Stay out of traffic.
  3. 3Request a tow.
Get help on the way

Total electrical loss — try a jump

No lights at all points to the battery or a main connection. A jump start is the fastest test.

  1. 1Check the battery terminals are tight.
  2. 2Request a jump start — the driver can test whether the battery or alternator is the culprit on site.
Diagnose a different problem

You might also need

TowGo · Roadside help, on demand