Locked out — keys inside
Your keys (or fob) are locked inside the car. A lockout pro can get you back in without a tow.
Call 911 first
If a child or pet is locked inside, this is an emergency. Call 911 now — they respond fastest and won't charge to free someone in danger.
⚠️ Safety first
A locked car can reach deadly temperatures in minutes. Do not wait on a service request — call 911.
- 1Call 911 immediately and tell them someone is locked inside a vehicle.
- 2Stay with the car and keep the person calm.
- 3If they're in real distress and help is delayed, breaking a window furthest from them may be necessary.
- 4Once everyone is safe, you can still request a lockout or service for the vehicle.
Get a lockout pro
A TowGo pro will safely unlock your car so you can grab your keys. No tow required.
- 1Double-check every door and the trunk in case one is unlocked.
- 2Wait somewhere safe and well-lit until the driver arrives.
- 3Have your ID and proof the car is yours ready — pros confirm ownership before unlocking.
You might also need
TowGo · Roadside help, on demand